How can I place my order?
You can place
your order using either of the following:
- Online: Use our secure server's
shopping cart. You may use a MasterCard, Visa, or American Express for
payment.
- Phone: Call your order in to us at 1-800-233-0580 M-F, 8:30-4:30
EST.
How safe is my credit card and personal
information when ordering from your site?
Our shopping cart uses SSL (Secure Sockets Layer) encryption. This is
the internet standard for secure data transmission over the internet.
The SSL protocol protects your HTTP transmissions over the internet by adding
a layer of encryption. Information you send can be trusted to arrive
privately and unaltered to our server. Nearly all modern browsers
support SSL. You can tell if your browser is using SSL by the "HTTPS" in
the address line, and by the padlock symbol at the bottom of the browser
window. We NEVER sell, distribute, or make your information available
unless requested by you.
Are the shipping and insurance costs shown
in your cart EXACT?
No. Our shopping cart calculates charges based upon a
product's weight only. In some cases - such as DigiFence or Digi-Stop
-
there may be surcharge for an oversize or dimensional weight fee.
Shipments to residential addresses are sometimes subject to a surcharge when
shipping via UPS.
How will my order be shipped?
We offer UPS Ground (to residential and commercial
addresses), 3-Day Select, 2nd Day Air, Next Day Air, UPS Express, and UPS
Expedited. UPS requires that we ship to a street address; no PO boxes.
We also offer USPS for shipping. Note that USPS shipments are NOT
always traceable; you assume liability for the package once it has shipped.
Some products are shipped in two packages
(each package might arrive separately).
Any product that is longer than 108" when packaged may
require a different carrier to be used. If you want us to use a particular
carrier,
please type the shipper's name in the Special Instructions box on the
final checkout page.
What if I entered my address
incorrectly?
If you enter your shipping address incorrectly, please call
us immediately at 1-828-654-7920 to have it corrected.
How long will it take to get
my order?
We make every effort to ship your order within two business
days after the order is placed, but this is not always possible.
All orders ship from North Carolina - orders to the west coast can
take 7 business days via UPS Ground (see:
delivery zones chart).
In the event that your order will be delayed from shipping
for more than 10 days, you will be notified by telephone or email.
When planning your shipment, remember that the time in transit begins on the day the product is
shipped. If you require delivery on a certain day, type in your
requirements during checkout under "Special Instructions".
What is the return policy?
The following return policies are strictly enforced:
What is your privacy policy?
You can visit Accurate Technology, Inc. web-sites to read product
information, use the on-line tools, etc. without revealing any personal
information. The only information we collect and store during normal web site
usage is your IP address, the web-site that referred
you to us, and the pages you request along with the date and time of those requests.
We use this information to generate statistics and measure site activity to
improve the usefulness of our services. During normal web-site usage we do not
collect or store personally identifiable information such as name, e-mail
address, phone number, mailing address, or any other information.
Personally identifiable information is ONLY collected when a purchase is made
and that information is submitted by the individual making the purchase. It is
retained for customer service purposes to verify you as an Accurate Technology,
Inc. customer and for tracking of information. This information will NEVER be
made available or
distributed to other companies or agencies for any reason.
Personally identifiable information you send to us by e-mail, mail, or submit
by phone will only be used to determine how to respond to that particular
request which the information is submitted for.
Trouble Ordering?
If you have any reason to believe that your order did not
process, or is processed improperly, please call us at 1-828-654-7920, or
email us at
customerservice@accurate-technology.com.
Copyright Information
All Site Content is copyright
© 2000-2007 by Accurate Technology, Inc. The Digi-Kit logo and name, the
Accurate Technology, Inc. logos and name, as well as all other original or
derivative artwork and marks on this site are protected by international law.
No part of this web site may be reproduced in any way without the expressed
written permission of the site owners.
The information contained herein is designed to be as comprehensive and factual
as possible. We reserve the right, however, to make changes at any time without
notice.
Some links provided in Accurate Technology, Inc. web-sites may lead to different
sites furnished by independent site owners. The information and/or
recommendations presented therein are the sole responsibility of those site
owners. Accurate Technology, Inc. has no control or responsibility for the
content of those independent sites, only providing these links to its visitors
for their convenience.
